FAQ's
Answers to Common HVAC Questions
Got questions about heating, cooling, or our services? You’re not alone. We’ve put together a list of the most common questions people ask us, from how the process works to what to expect during a visit. Whether you’re planning ahead or facing an urgent issue, these answers can help you feel more prepared. If you don’t see your question here, just give us a call.
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Ruiz Air Conditioning & Heating: Company FAQ's
Get a better understanding of how we operate, what services we provide, and what makes our team a trusted choice in Imperial and San Diego counties.
Do you offer emergency HVAC services?
Yes, we’re available 24/7 for emergency repairs. If your system stops working unexpectedly, give us a call and we’ll respond as soon as possible.
How quickly can I schedule an appointment?
In most cases, we can provide same-day or next-day service. Our team will work with your schedule and get someone out to you as soon as we can.
What Areas Do You Provide HVAC Services In?
We provide HVAC services throughout all of Imperial County and San Diego County. If you're unsure whether you're in our service area, feel free to call and ask.
Do you work on both residential and commercial systems?
Yes, we handle HVAC systems for homes, offices, storefronts, and other commercial spaces. No matter the size of the job, we’re ready to help.
Common Questions About Our Company Services
This section covers the key things homeowners and business owners often ask us about heating and cooling systems.
What types of systems do you service?
We work on all major HVAC systems, including central air units, furnaces, ductless mini splits, heat pumps, and thermostats.
Can you replace older or outdated systems?
Yes. We regularly replace older systems with newer, more efficient models. We’ll help you choose the right setup for your space and handle the full installation.
Do you offer maintenance or tune-up services?
We do. Routine maintenance helps extend the life of your system and keeps it running efficiently. We recommend scheduling a tune-up before the hot or cold seasons begin.
Do you service all brands of HVAC equipment?
Yes, we work on all major HVAC brands and models. Whether your system is older or newer, our technicians have the experience to service it properly.
